We only accept Australian currency.
If you request our party bus than drinking on the bus is acceptable under the circumstance that no damage is caused on board and there is no irrelevant behavior during the transport. Any threats to safety, being physical or verbally aggressive, or any inappropriate behavior during the transportation the driver may request that the offending person to exit the vehicle or instantly terminate the service without providing a refund.
Any of our vehicles does not permit Smoking, Food or any Beverages except water.( Only In Party Buses Can Drink )
Property left in our vehicles will be kept for a maximum of 3 months. Should the owner request their property to be forwarded on, any direct expense will be charged to the owner of the property, plus a minimum of $100.00 packing & handling fee.
Party Bus Hire will not be liable for any loss or damage, to any goods, baggage and personal items conveyed by our service.
If you are running late, latitude of 15 minutes may be acceptable. However anything over that time frame an additional $100 to $200 per hour surcharge will apply to any waiting times after the first hour of your scheduled booking, unless prior arrangement has been made with management.
A limit of 1 large suitcase (bag), 1 small suitcase (bag) and 1 piece of hand luggage per passenger applies. Additional luggage will be charged as an extra $10.00 per item (this does not apply for any Group transfers, but regardless surf or snowboards will be charged at $16.00 each.
Party Bus Hire reserves the right to refuse to set-down or pick-up at any locations other than those nominated by the original booking.
For any airport drop offs you need to arrive at the Airport at least 1 hour before your departure time for any domestic flights and 3 hours for International flights. PLEASE NOTE: If any flights are overdue or cancelled and any delays that may occur due to traffic or weather conditions, Party Bus Hire will not be liable for any loss, cost or delay incurred due to any circumstances beyond our control.
Your allocated driver will call 10-15 minutes prior to the pick up time to make sure that you and the other guests are ready.
At the time of your booking unfortunately we do not provide any child seats, capsules or booster seats. On the contrary you are more than welcome to use your own, which will be charged as an extra seat, but we will not be responsible for returning the item.